Data Protection

Zoya 7 Privacy Policy — Your Data, Our Responsibility

At zoya 7, protecting your personal information is our top priority. This policy explains what data we collect, how we use it, and what rights you have.

Last Updated: January 2026

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1. Information We Collect

Account & Identity Information

When you register at zoya 7, we collect your name, mobile number, date of birth, and identity document details required for age verification. Your password is stored in encrypted form and is never held in plain text under any circumstances. In accordance with KYC requirements applicable to the Bangladesh market, your National ID or passport details may also be collected for verification purposes. This information is used solely for account management and fulfilling legal obligations. It is never sold or transferred to any third party.

Payment & Financial Information (BDT)

When you make deposits or withdrawals at zoya 7 using bKash, Nagad, Rocket, or bank transfer, the necessary payment information is collected to process your BDT transactions. Full bank account numbers and mobile banking PINs are never stored on our servers — only transaction references and status records are kept. Payment processing is handled through licensed third-party gateways that maintain their own security standards. Financial transaction history is retained for a defined period to meet legal and audit requirements. An automated monitoring system is in place to detect suspicious transactions.

Device & Browser Information

When you use the zoya 7 platform, your device type, operating system, browser version, and IP address are logged automatically. This information is used to maintain platform security, prevent unauthorized access, and resolve technical issues promptly. If you access the app from a mobile device, device identifier data may also be collected, strictly for security purposes. Location data (GPS) is not collected; only an approximate country may be identified based on your IP address. Device data is never used for advertising profiling.

Usage & Activity Information

We collect usage data including which pages you visit on the platform, how long you spend there, which games or matches you participate in, and how you navigate the site. This information is used to improve the platform experience and surface relevant content for users in Bangladesh. Your betting history and gaming records are linked to your account and are available for you to review at any time. This data also supports usage pattern monitoring in line with responsible gaming guidelines. When used for analytical purposes, it is processed in anonymized form with no personally identifiable information attached.

2. How Your Information Is Used

Account Management

The information collected is used to register your account, verify logins, recover passwords, and maintain account security. It is also essential for preventing duplicate accounts and detecting fraud.

Transaction Processing

Payment information is used to process BDT deposits, withdrawals, and bonuses. Keeping records to verify transaction amounts and resolve disputes is a legal requirement.

Service Improvement & Communication

Important notifications, account updates, and security alerts are sent to your mobile number. You can opt out of promotional messages at any time.

Fraud Prevention

Automated security systems are active to detect suspicious logins, unusual transaction patterns, and unauthorized access — essential for protecting every user's account.

Legal Obligations

We are required to retain certain information for specified periods to comply with applicable laws and regulations in Bangladesh. Data may be disclosed in response to government or legal directives.

Responsible Gaming

Users showing signs of risk are identified through usage pattern monitoring and provided with appropriate support. Any data used for this purpose is handled with strict confidentiality and is never used for commercial purposes.

3. Cookies & Tracking Technologies

Zoya 7 uses cookies to keep the platform running smoothly and to improve your browsing experience. Cookies are small text files stored on your device that help recognize you on each visit. We primarily use three types of cookies: essential cookies (to maintain login sessions), functional cookies (to remember your preferences), and analytical cookies (to collect usage statistics). zoya 7 does not use third-party advertising cookies, so your browsing behavior is never shared with ad networks. You can disable cookies through your browser settings, though doing so may limit certain platform features.

Cookie Types & Purposes

Cookie Type Purpose Duration
Session Cookie Keeping You Logged In Deleted when browser is closed
Persistent Cookie Remembering Language & Preferences Up to 30 days
Security Cookies CSRF Protection & Fraud Prevention Deleted at end of session
Analytics Cookies Page Performance Measurement Up to 6 months

4. Data Retention & Security Measures

Zoya 7 uses industry-standard encryption and security technologies to protect your data. All data transmissions are encrypted via SSL/TLS protocols, keeping your information fully secure in transit. Sensitive data stored on our servers is protected with AES-256 encryption, and only authorized personnel have limited access on a need-to-know basis. Regular security audits and vulnerability assessments keep our systems up to date. In the event of a data breach, we will notify affected users immediately and take all necessary protective measures. How long your data is retained depends on its type and applicable legal requirements — financial records are generally kept for up to five years after account closure.

Core Security Pillars

  • SSL/TLS Encryption — All data transfers are completed through secure channels.
  • Two-Factor Authentication — Adds an extra layer of security to your login.
  • Access Control — Staff access is restricted under a minimum access policy.
  • Regular Audits — Regular security audits are conducted by third parties.

5. Sharing Information with Third Parties

Zoya 7 never sells your personal information to third parties for commercial purposes. However, limited data may be shared with trusted service providers necessary for platform operations, as detailed below.

Payment Gateway

Only the minimum necessary information is shared with licensed payment providers for processing BDT transactions. These partners operate under their own strict privacy policies.

Legal Authorities

We may be legally required to disclose data to authorities under Bangladesh law in response to court orders, government directives, or lawful investigations.

Analytics Services

Anonymized usage statistics may be sent to analytics tools to help improve the platform. No personally identifiable information is included in this data.

Cloud Infrastructure

Data is stored on secure cloud servers with strict access controls in place. Server providers comply with international security standards.

6. Your Data Rights

Zoya 7 believes you have full ownership of your data. In line with Bangladesh's Digital Security Act and applicable data protection principles, we uphold the following rights.

Right to Access

You can log in to your account at any time to view and download the information we hold about you. For additional data requests, please contact the Help Center.

Right to Rectification

If your profile contains incorrect or incomplete information, you can request a correction. Identity verification may be required for significant changes.

Right to Erasure

If you close your account, you can request that your personal data be deleted. Note that certain records may be retained for a defined period due to legal obligations.

Right to Object to Processing

You can object to the processing of your data for specific purposes. The option to opt out of marketing communications is always available.

Right to Data Portability

You can request a copy of your personal data in a structured, readable format. This can be requested through the Help Center.

Right to Restrict Processing

If you dispute the accuracy of your data or believe it is being processed unlawfully, you can request that processing be temporarily restricted.

7. Policy Updates & Contact Information

Zoya 7 may update this Privacy Policy from time to time to reflect changes in law, technology, or business operations. We will notify you of any significant changes in advance via your registered mobile number or through platform notifications. The effective date of the updated policy will be clearly shown at the top of this page. Continued use of the platform after any changes constitutes your acceptance of the revised policy. Previous versions of the Privacy Policy are available upon request.

For any questions about this Privacy Policy or your personal data, please contact our support team. Our data protection department typically responds within 7 business days.

Contact Details

  • Email: privacy@zoya7.bet
  • Response time: Within 7 business days
  • Live Support: Help Center Contact via Page

Enjoy zoya 7 with Peace of Mind

Enjoy Bangladesh's premier online entertainment platform with confidence, knowing your data is protected. Open an account today and start your safe gaming experience.

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